Bogotá has several Tourist Information Points where visitors can obtain maps, brochures, and travel tips. These points are located in strategic places such as El Dorado Airport, La Candelaria, and other tourist attractions throughout the city.

The Tourist Information Points are designed to guide and assist visitors during their stay in Bogotá, offering city itineraries and how to get around.

The capital currently has eight (8) Tourist Information Points. Five of them are detailed below:

Book your travel packages and services, including accommodation, guided tours, and transportation, with authorized companies, verifying that they are registered with the National Tourism Registry (RNT).

Plan ahead the places, routes, events, or tourist attractions you’ll visit.

Purchase your tickets for the city's tourist attractions and events through official websites or at the box offices with authorized staff.

In case of an emergency, you can contact the following numbers::

• Single Emergency Hotline: Dial 123 from your mobile phone.
• Fire Department: Dial 119 from your mobile phone.
• Red Cross: Dial 132 from your mobile phone.

If you need to file a report, you can contact:

Health Recommendations:

It is recommended to have travel insurance that covers medical expenses. Purchase a plan that includes medical and emergency coverage. Review available options and choose the one that best suits your needs.

Bring your personal medication with you

Hospitals and Pharmacies:

Bogotá has high-quality hospitals and clinics. Pharmacies are widely available, and many of them offer 24-hour service.

If you prefer more independence, you can rent a car at one of the many car rental agencies located throughout the city and at the airport.

Here are several locations where you can rent a vehicle.

When using public transportation, keep your belongings close to you and avoid displaying valuables. Use only official taxis or ride-hailing apps for added safety.

If you’re driving, follow traffic laws and exercise caution during rush hour due to heavy traffic. Also, check the mobility restrictions for private vehicles issued by the Mayor’s Office of Bogotá.

Bogotá, the capital of Colombia, is located at an altitude of 2,625 meters above sea level, giving it a temperate and cool climate year-round. Average temperatures range from 10 to 20 degrees Celsius (50–68°F). If you’d like to check the weather during your stay, you can visit the Clima Colombia website. The city doesn’t have distinct seasons like other places in the world, but there are periods of heavier rainfall, mainly in April–May and October–November.

Entry requirements for Colombia vary depending on the traveler’s nationality. Many countries in the Americas and Europe do not require a visa for short stays of up to 90 days. A valid passport with at least six months remaining from the date of entry is required. It is recommended that you check with the Colombian embassy or consulate in your country for the most up-to-date information, or visit the official website of the Ministry of Foreign Affairs (Chancellor's office).

The official currency in Colombia is the Colombian peso (COP). Official currency exchange offices and banks are the safest places to exchange money; many of them are located in shopping centers and at transportation terminals (land or air) such as El Dorado International Airport. The exchange office must issue an official receipt for the transaction.

You can also withdraw cash from ATMs, which are widely available throughout the city. Most establishments accept credit and debit cards, but it’s advisable to carry cash for small purchases.

The most popular areas to stay in Bogotá include La Candelaria (the historic center), Chapinero (a vibrant area with restaurants and bars), and Usaquén (a quiet area with colonial charm). Each area offers a unique experience and a variety of lodging options.