# No glass has price - In Bogotá the help is a call away.

General emergencies

In case of theft, accidents, fires, medical emergencies or other emergencies calls the Line 123.

Abduction or extortion

Contact the GAULA to the lines:

Aid lines on trafficking in persons and commercial sexual exploitation of children and adolescents (ESCNNA) in Bogotá.

SCNNA in flagrante or suspicion

Get in touch with the Line 123, requesting support from the Children and Adolescents Police.

Vulneration of the rights of children and adolescents

Contact the Colombian Family Welfare Institute (ICBF) through the Line 141.

Suspicion of Trafficking in Persons

Contact the Government Secretariat's District Service Line: 300 250 50 50.

Fast summary of emergency lines and tourist security in Bogotá.

In case of emergencies you can contact the following lines:

• Single emergency line: Mark to 123 from your cell phone.
• Fire fighters: Mark to 119 from your cell phone.
• Red Cross: Mark to 132 from your cell phone.

If you require a complaint, you can contact:

In case of any concern, you can seek guidance from the security personnel of El Dorado Airport or the Airport Police, whose personnel are properly uniformed and identified. For your comfort and safety, we recommend that you carry valuable items such as computers and jewelry in your luggage. Asonal Equipajeros is the organization authorized by El Dorado Airport for the loan of luggage cars; its personnel are properly uniformed and identified and ready to provide the service in a reliable manner.

Hire your accommodation, guidance and transport packages and tourist services with authorized companies, checking that they have RNT (National Tourism Register).

Plan with time the places, routes, events or tourist attractions you will visit.

Buy your tickets to enjoy the city's tourist attractions and events on official websites or on the lockers, with the authorized staff.

Bogotá has several Tourist Information Points where visitors can obtain maps, brochures and travel tips. These points are located in strategic places such as El Dorado Airport, La Candelaria and other tourist attractions of the city.

The Tourist Information Points have the function to guide and accompany the visitor during his stay in Bogotá, offering plans of the city and indicating how to mobilize.

The capital currently has 8 (8) Tourist Information Points. The following are three of them:

In Bogotá you can find a wide range of accommodation, from luxury hotels and boutiques to cheap hostels and rental apartments. It is advisable to book in advance, especially in high seasons.

The most popular areas to stay in Bogotá include La Candelaria (historical center), Chapinero (vibrant area with restaurants and bars) and Usaquén (quiet area with colonial charm). Each area offers a unique experience and different accommodation options.